FAQ
1. Do you want to reduce the mobile phone radiation during the BERTA application ?
You set the flight mode AFTER starting the balancing. This automatically switches off the WLAN. However, it is possible to set the WLAN in flight mode again directly. Then the WLAN is active despite flight mode.
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At the start of each application, there must be an Internet connection so that BERTA can briefly "fetch" the data from the homepage. This is why BERTA needs the Internet connection before starting a new balancing.
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Once the balancing has been started, it will function without an internet connection.
2. Do I need headphones when using BERTA ?
We sometimes use audio frequencies in a very low sound range. Make sure to turn the volume of the device to low before use.
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You can use BERTA with all commercially available headphones and sound systems, for example over-ear or in-ear headphones, desktop speakers, etc.
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Experience has shown that high-quality end devices transmit the frequencies more precisely and more stable.
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We recommend the use of headphones, which fade out or lessen background noise better.
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It is best to use BERTA intuitively, try it out and feel for yourself how the frequencies most easily increase your well-being.
How often should I use BERTA ?
You can use BERTA as often as you like. We recommend that you use BERTA intuitively, as it feels right for you. Frequent use has no disadvantage for you, because what is already resonating correctly cannot be put out of balance with the right vibration.
Whatever has no resonance also experiences no reaction!
4. Can BERTA lead to an initial worsening of the condition ?
The application of BERTA is basically free of side effects.
If the frequency information resonates with you, then this can produce a positive effect - if not, then the frequency information goes without any effect.
5. What is the best way to use BERTA?
The best use of BERTA is determined by you, the user.
Does BERTA work best for you with headphones or without?
Do you put it on the spot where the symptom is?
Or do you just look at the screen?
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Just try it out and find out for yourself!
6. How long does an application take?
The individual duration of each application is displayed in the selection list and is mainly in the range between 1 minute and 5 minutes up to a current maximum of 77 minutes.
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If you want to run the application longer, simply repeat it.
Every body is individual, needs its own application time and reacts differently.
Try it out.
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Our applications are deliberately kept short due to the accuracy of the frequency information and depend on the stored frequency spectrum. This spectrum changes every minute within the application.
7. Can BERTA only be used for humans?
BERTA is a transmitter/impulse generator via colour, sound and electromagnetic fields. The receiver can be a human being, an animal, a plant, but also water or soil.
8. Is it possible to create a personal BERTA playlist of symptoms?
The introduction of a personal favourites list is already in progress and will be added once completed.
9. Where can I see the remaining time of the booked period of use?
You can access the information about the remaining time of your booked period of use in your app by clicking on the menu. It will then be displayed at the bottom of the screen.
10. I don't hear any sound when I use the app ?
1) Some frequencies of our applications cannot be perceived by our ears.
2) Check if the "mute mode" on your smartphone is switched off.
3) Close the BERTA app completely once and open it again. 11.
11. The app is no longer responding or the screen is completely white?
1) Close the app completely (swipe upwards) and then restart BERTA.
2) Switch off the mobile phone completely and restart it.
12. In the IOS version the screen is only displayed "half" ?
Here, a display error occurred in the Apple version when switching between the horizontal and vertical orientation.
Close the app completely once and restart the BERTA app.
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13. Why can't I find the BERTA app in the Google Play & Apple App Store?
Data security war a main concern in the development of BERTA. All personal information is therefore stored exclusively on your smartphone. To keep it that way, BERTA is not offered via the shops of Google and Apple, but only via www.berta-app.com.
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Another reason is: Not all people have or want an account with Google or Apple. But these people should also be able to use BERTA.
The installation is different from what many people are used to, but it is very easy and super fast.
On the homepage you can find the corresponding video tutorials.
14. I don't feel anything - does BERTA not help in this case?
The BERTA VIBES corresponding to the symptom are always generated and sent. Think of it like a radio station and you are the signal receiver. What does help mean in this context? If you do not feel anything, you may not yet have chosen the application that you need. Please also note how BERTA works! Not everyone feels something immediately and some things take time.